Following a workshop visit, we ask our customers to complete a survey on the service they have received.

Some customers choose to leave comments about our service, the latest of which are shown below;

My machine was far better when I got it back

received good service which is rare today

Got me back on track.

Polite staff. Fast service

Professional, friendly

Very quick turnaround on my computer also a clear explanation of why it went wrong.

pc is working better than it has for years!

Excellent service, pleasant communication both pre and post work.

Efficient, friendly service - and very quick at a busy time! Always patient with explaining slowly and carefully to those of us who take a while to understand!

I liked the personal service - but the work took a little longer than I had hoped.

Fixed the problem promptly

You responded to my request for help to open my failed TalkTalk email account and fixed it very quickly. Your survey has saved me sending a separate letter of thanks! Thanks very much.

I was able to bring my laptop in on the day and have an assessment and get back to work

To bring in computer next day and then collect same day after receiving very helpful advice was great. No more do I have a slow computer so many thanks.

very user-friendly staff! You do what I ask, answer questions simply and explain things sensibly.

very quick

You focused on the specific problem, no duplication with what I'd done and therefore gave good value for money with a solution that seems to have worked.