Workshop service

Soundbyte have a range of workshop services to cover most common PC problems and a wealth of knowledge to help you get the best out of your machine

CHECK & TUNE

Is your PC a bit on the slow side?
We offer a tuning service for slow machines designed to get the best from your existing hardware.

£ 25

INVESTIGATION

We can determine the fault with your machine. If you decide not to proceed with a repair then we only charge this investigation fee.

£ 25

Standard

Our standard service covers fault diagnosis and most repairs. We will contact you if parts or more intensive work is required

£ 49

VIRUS BUST

We clean virus infected machines - usually at the cost of our Standard service though some machines require major work

£ 49 / £ 79

major

Reserved for machines that require a complete rebuild to restore to health.

£ 79

collection

We can collect your disconnected machine and return afterwards. We can also disconnect / reconnect your machine for you.

£ 15 / £ 30

FREQUENT QUESTIONS

If I leave my PC in the workshop, when will it be ready?

We assign workshop slots to each job, so that you know when work will start on your PC. We'll then call you when the work is complete .

Will I lose the data on my machine?

Your data is only at risk when the fault affects your hard drive. In a minority of cases there is a risk to data on your drive and our staff will assess this before working on your system. If you would like us to take a data backup before starting then please let us know as the protection of your data is ulitmately your responsibility .

Do I get a warranty on the repair?

Yes, we warrant all new replacement parts and their installation for 1 year.

I only want someone to have a quick look at the machine, do I still need to book it in?

Yes, as each engineer is dedicated to a machine when working in the workshop. If you book an investigation and this leads to a workshop booking then the investigation fee will be deducted from the final bill.

I bought my machine somewhere else. Will SoundByte be able to fix it?

We carry out workshop repairs and upgrades on a wide range of manufacturers systems. Since most PC components are interchangeable, differing brands do not present us with problems

Soundbyte provide fast and effective computer support to businesses and residential customers throughout Oxfordshire and Buckinghamshire.